Build the knowledge
Add your profile, operations, hours, cuisine, locations, and structured menu details.
Give every guest a clear place to start.
Let guests reserve a table, ask about the menu, check delivery options, request catering, share feedback, or contact your restaurant from one simple page.
Six guest request types
Simple guided questions
Saved to one Inbox
How can we help?
Reserve a table, ask about the menu...
Monday: 09:00 - 22:00 Tuesday: 09:00 - 22:00 Wednesday: 09:00 - 22:00 Thursday: 09:00 - 22:00 Friday: 09:00 - 23:00 Saturday: 10:00 - 23:00 Sunday: Closed
1 → Start
What would you like to do?
Choose one option. We’ll ask only what’s needed on the next step.
One source of truth
Your restaurant knowledge, organized for instant answers.
HuzAgent turns your restaurant profile, opening hours, menu, reservation policy, delivery areas, event packages, complaint rules, and FAQs into a practical guest assistant. Simple questions can be answered quickly; sensitive requests stay under staff control.
11guided setup stages
6guest request types
1organized team Inbox
How it works
A complete restaurant workflow, not a generic chatbot.
Each part of the assistant is configured around how restaurant teams actually answer, confirm, escalate, and follow up.
Choose guest actions
Enable reservations, menu help, delivery, catering, complaints, and general contact.
Set safe behavior
Control reply tone, language, auto-send rules, FAQs, and manager-only decisions.
Route every request
Save to Inbox and send selected events to email, Slack, Sheets, or webhooks.
Menu intelligence
Give AI real dishes, prices, dietary tags, and availability.
Build a structured menu item by item or paste your existing menu. Guest answers stay grounded in the information your team provided.
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Structured menu itemsCategory, item name, price, description, and availability.
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Dietary and allergen contextRecord vegetarian, gluten-free, popular, and other useful tags.
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AI recommendation notesGuide how the assistant suggests dishes without inventing details.
Guest experience
Let guests ask for what they need.
Publish a hosted guest page or embed the experience on your website, with only the actions your restaurant wants to offer.
Collect party size, preferred date and time, contact details, and dining notes.
Answer questions about dishes, prices, ingredients, dietary options, and specials.
Share delivery areas, fees, timing, pickup details, and approved order links.
Capture event date, guest count, budget, venue needs, and catering preferences.
Collect the issue carefully and route sensitive decisions to manager review.
Keep general guest questions and messages in the same organized workflow.
Reservations
Capture table requests with your real service policy.
Choose staff confirmation or capacity-based auto-confirmation, then define party limits, table duration, large-party thresholds, and cancellation guidance.
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Flexible confirmation modeKeep staff approval by default or use configured capacity rules.
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Large-party handlingApply a separate threshold and policy for group bookings.
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Clear guest expectationsStore deposits, dress code, cancellation, and timing policies.
Special workflows
Handle catering opportunities and complaints differently.
A private event lead needs structured qualification. A complaint needs empathy and manager control. HuzAgent gives each its own workflow.
Team routing
Every request reaches the right place.
All guest requests stay saved in HuzAgent. Your team can also receive targeted email or Slack alerts, export to Sheets, or connect a POS, CRM, Zapier, Make, n8n, and custom apps through webhooks.
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Always saved to DashboardRequest type, priority, summary, reply draft, review flag, and logs.
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Selective alertsNotify for all requests or only reservations, catering, complaints, or manager review.
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Flexible destinationsConnect restaurant operations without rebuilding the guest workflow.
Ready to launch
Start your AI restaurant assistant today.
Answer guest questions, capture reservations, notify your team, and keep every restaurant request in one Inbox.